Terms of Service

Optional sponsored listings

“Get more views” costs $2.99 for seven days for one worker profile or job post. It is a separate, optional, one-time payment with no automatic renewal and uses no credits. Normal job seeking remains free. Sponsored listings appear ahead of regular listings only in matching searches and are labeled “Sponsored.” Views, applications, replies, and hires are not guaranteed. The promotion timer continues if the listing is paused, filled, closed, removed, or otherwise unavailable. Another completed purchase adds another seven days.

For duplicate payments or a promotion that did not activate, contact support@giggojobs.com with your Stripe receipt before paying again. Payment records are retained for support and accounting; account deletion removes the account association.

GigGo Business

GigGo Business provides time recording, employer-reviewed pay estimates, and payment receipts. Employers remain responsible for work location, hours, wages, overtime, breaks, deductions, taxes, and required payroll records. Base-pay estimates do not automatically apply every state or local rule. GigGo does not transfer wages or independently verify employer-recorded payments. A worker’s acknowledgment concerns the amount received and does not waive wage rights or guarantee any legal outcome. Workers can report issues and both parties retain record history.

Each GigGo Business subscription costs $5.99 USD per business per month, plus applicable tax shown at checkout, separately from marketplace credits. Workers are not charged for workplace access. The first payment is charged when you complete Stripe checkout. The subscription automatically renews and charges your payment method every month until canceled. Before checkout, you must separately agree to these renewal terms. Free test access does not automatically become a paid subscription. After a plan ends, existing records remain accessible and workers can finish open shifts and respond to existing receipts.

To cancel, open GigGo Business, select the business, open Subscription, choose Manage or cancel subscription, and confirm cancellation in Stripe. Cancel before the next renewal shown in Stripe to stop future renewal charges. Cancellation takes effect at the end of the current paid period, and access continues until then. Cancel each business subscription separately. Removing a business from your list or uninstalling the app does not cancel its subscription. Permanent account deletion cancels associated subscriptions as part of deletion and ends account access. For a cancellation problem, contact support@giggojobs.com. See the Refund Policy for refund requests.

GigGo SMS verification terms

GigGo, operated by GIGGO INC., offers one-time SMS codes for account sign-in and registration. Enter your own U.S. mobile number, select the separate SMS consent checkbox, and request a code at giggojobs.com/sign-in. Message frequency varies with your requests. Message and data rates may apply. SMS consent is not a condition of purchase, and you may browse GigGo without it.

Reply STOP to opt out. You will receive an opt-out confirmation and no further messages from this program unless you opt back in. Reply START to resume after opting out. Reply HELP for help, or contact support@giggojobs.com. This SMS program does not send marketing or job alerts. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how mobile numbers and consent records are handled.

Eligibility and accounts

You must be at least 18 years old and legally able to enter contracts. You are responsible for accurate account information, activity under your account, and keeping access to your account secure.

Marketplace role

GigGo provides technology that helps independent users find one-day, part-time, full-time, or long-term work and find people offering services. GigGo is not an employer, employment agency, staffing agency, contractor, insurer, or party to agreements between users. Users decide whether, when, where, and on what terms to work together.

Optional paid identity check

Workers and employers may choose to pay $2.99 USD for an identity check. This is optional and is not required to use GigGo. Payment covers the check, not a guaranteed badge or approval. Only a successful government-ID and matching live-selfie check qualifies for the identity badge. If payment or verification is interrupted, return to your profile to continue; contact support before paying again.

Safety and verification

GigGo does not conduct background checks or independently verify criminal history, references, qualifications, licenses, insurance, skills, statements, or conduct. A user may optionally complete a government-ID and matching-selfie check through Stripe. An “Identity verified” badge means only that this limited check succeeded. It does not establish immigration status, authorization to work, background history, trustworthiness, qualifications, skills, or licenses. License information is self-reported unless clearly identified otherwise. Each user must evaluate the other person, verify appropriate credentials, follow applicable laws, and take reasonable safety precautions.

Jobs and user conduct

You may not post or accept illegal, deceptive, unsafe, discriminatory, exploitative, or abusive work. You may not impersonate another person, misuse contact information, evade payment obligations, interfere with GigGo, or violate another person’s rights. We may remove content or restrict accounts when reasonably necessary to protect the service or its users.

Credits and payments

GigGo is free for job seekers, including posting availability, applying, contact access, and messaging. Job seekers do not receive, buy, or spend credits for these activities. After a connection is accepted, the employer uses one credit to open contact details and chat for both people. Business listings are free to post; an interested buyer uses one credit to unlock the seller’s contact. Credits have no cash value, cannot be transferred, and are not wages or payment for work. Stripe processes credit purchases. Prices and the number of credits included are shown before checkout. Refund eligibility is described in the Refund Policy.

Contact access does not guarantee a hire

Payment for a contact unlock gives you access to contact information under the unlock conditions shown in GigGo. It is not a payment to hire a worker or a guarantee of recruitment results. GigGo does not guarantee that a person will respond, remain available, agree to your terms, attend an interview or shift, accept a job, or complete any work. Employers and workers decide independently whether to work together. Purchasing credits or a plan that includes contact unlocks does not guarantee a hire or employment.

For payment errors or problems receiving purchased access, see the Refund Policy. This explanation does not limit rights that cannot be waived under applicable law.

User arrangements and disputes

Users are responsible for their own negotiations, work, payment for work, taxes, licenses, insurance, employment eligibility or work-authorization obligations when applicable, conduct, cancellations, and disputes. GigGo does not ask users to state their immigration status, and an identity badge is not proof of authorization to work. GigGo does not guarantee that a job, worker, match, payment between users, or outcome will be available or satisfactory.

Before a scheduled job begins, either person may cancel an accepted match by selecting a reason. GigGo may notify the other person, retain the cancellation reason, time, and canceling role, and reopen the available job spot. After the scheduled start time, users should use the job-problem reporting tools when something goes wrong.

After a match is accepted, either user may create a dated job-problem record for a cancellation, no-show, incomplete work, payment disagreement, safety concern, or another issue. The other user may submit a response. GigGo may review these records for support, safety, fraud prevention, or enforcement, but a report does not prove that an allegation is true and does not guarantee mediation, payment, reimbursement, or any particular resolution.

Ratings and reviews

Only users connected through an accepted GigGo match may review one another, and reviews open after the employer marks the job complete and the worker confirms completion. Reviews must be honest, based on the user’s direct experience, and must not contain threats, harassment, discrimination, private information, or deceptive content. GigGo may remove reviews that violate these terms or misuse the service.

Your content and GigGo branding

You retain ownership of the photos, listings, reviews, and other content you submit. You grant GigGo a non-exclusive, worldwide, royalty-free license to store, host, reproduce, format, and display that content only as needed to operate, secure, and provide the service according to your visibility settings and our Privacy Policy. You must have the rights and permissions needed to submit it. This license does not give GigGo ownership of your content or permission to sell it.

The license ends when your content is deleted, except for records, backups, or copies retained as described in the Privacy Policy. GigGo's software, designs, logo, and branding remain the property of GIGGO INC. or their respective owners. Using GigGo does not transfer ownership of them or authorize you to imply an endorsement.

Service availability

Features may be interrupted by maintenance, network issues, or service-provider outages. GigGo does not promise uninterrupted or error-free availability. Report problems with paid access to support so we can review them under the Refund Policy. This does not limit rights that cannot be waived under applicable law.

Liability

To the fullest extent permitted by law, GigGo is not responsible for user conduct, miscommunication, misrepresentation, disputes, theft, property damage, personal injury, loss, or illegal acts. Nothing in these terms excludes rights or liability that applicable law does not allow to be excluded.

Changes and contact

We may update these terms as the service changes. Continuing to use GigGo after an update means you accept the revised terms. Questions may be sent to support@giggojobs.com.

Job confirmation records and listing freshness

A connection or contact unlock is not a confirmed job. In a connected conversation, an employer can propose duties, pay, schedule, hours, location, and cancellation arrangements. GigGo saves the exact proposal and the worker’s confirmation with timestamps. New proposals preserve earlier versions and do not replace a confirmed version until the worker confirms the new one. These records do not guarantee attendance, payment, or performance.

Availability ads are shown for 14 days after posting or renewal, job listings for 30 days, and business listings for 60 days. Scheduled one-time jobs stop appearing after their start time. Owners can renew listings that remain available. Search expiry does not delete existing matches or conversations.